Privacy policy
Privacy Policy
Suggested page: Shopify Privacy Policy. Effective date: [EFFECTIVE DATE]. Last updated: [LAST UPDATED DATE].
Who handles your information
[LEGAL ENTITY NAME], trading as Baraqen, handles personal information collected through Baraqen.com and our customer services. Our business address is [BUSINESS ADDRESS]. For privacy questions or requests, contact [PRIVACY CONTACT NAME OR TITLE] at [PRIVACY EMAIL] or [PRIVACY PHONE].
Information we collect
When you order, contact us, or create an account, we collect the information you provide, such as your name, email, telephone number, billing and shipping addresses, order details, account information, and correspondence. Our payment providers process the payment details needed to complete your transaction.
When you browse, our storefront and service providers may collect device and technical information, such as your browser, IP address, pages requested, and relevant security records. Optional analytics and advertising collection depends on your choices and applicable law. Our Cookie Policy and preference controls explain these tools.
If you choose to use a routine questionnaire, we collect the answers needed to produce its recommendation. We explain at the point of collection whether we retain those answers. Any optional email delivery or marketing use requires the choice described beside that feature.
Why we use it
We use information to process payments, fulfill and deliver orders, manage returns, answer questions, protect accounts and transactions, maintain the website, and meet legal obligations. With the appropriate consent or other lawful basis, we also send marketing you request, measure website use, or provide optional advertising features.
We identify a new purpose and seek the consent required before using your information in a materially different way. Choosing not to receive marketing does not prevent you from placing an order.
Providers and sharing
We share relevant information with providers that help operate the storefront, process payments, fulfill and deliver orders, provide customer support, and operate communication tools. Our current provider and data-use summary appears at [PROVIDER INFORMATION LINK]. That summary identifies [ACTUAL PROVIDERS AND THEIR PURPOSES].
If you enable optional advertising features, the relevant providers may receive device or interaction information described in our Cookie Policy. Depending on the law that applies, an advertising disclosure may count as sharing or a sale even when no money changes hands. Where applicable, you can use [APPLICABLE PRIVACY CHOICE LINK] to exercise those rights.
We may disclose information where the law requires or allows it, including to respond to a lawful request, protect legal rights, or address a credible security issue. If ownership of the business changes, personal information may transfer under applicable privacy protections. We give notice where required.
Where processing happens
Our service providers may process or store information in [PROCESSING COUNTRIES OR REGIONS]. Information outside your jurisdiction may be subject to the laws of that location. We remain responsible for the protections required for transfers under the laws that apply to us.
Retention and security
We retain information for the purposes described in this policy and for applicable legal, accounting, and transaction requirements. Our retention criteria include the type of information, the purpose, any legal retention period, and whether an unresolved transaction or dispute requires it. Our specific retention information is [RETENTION SUMMARY OR LINK].
We use administrative, technical, and physical safeguards appropriate to the information we handle. We restrict access according to job needs and assess the providers that process information for us. No online system can guarantee complete security. If a privacy incident occurs, we follow the applicable investigation and notification requirements.
Your choices and rights
You can unsubscribe from marketing emails using their unsubscribe link and stop marketing texts through the method shown in the message. You can change optional cookie preferences through [COOKIE PREFERENCES LINK]. Withdrawing optional consent does not affect collection or retention that the law otherwise permits or requires.
Subject to the law that applies and any lawful exceptions, you may ask to access or correct your personal information, withdraw consent, or make a privacy complaint. If your jurisdiction gives you additional rights, including deletion, a copy of information, or an opt-out from certain processing, contact us or use [APPLICABLE RIGHTS LINK]. We verify requests proportionately and explain any restriction that applies.
You may also contact the privacy regulator responsible for your jurisdiction. We will explain the relevant complaint route when you contact [PRIVACY EMAIL].
Children
Baraqen markets its products to adults. We do not design the website to collect personal information from children. Contact our privacy team if you believe a child has provided information so we can assess and address it.
Changes
We publish the effective date and last updated date of this policy. If we make a change that requires notice or new consent, we provide it in the manner the law requires. Contact [PRIVACY EMAIL] with questions.
18 Cookie Policy
Suggested page: /pages/cookie-policy. Effective date: [EFFECTIVE DATE].
How we use cookies
Baraqen.com uses cookies and similar technologies to operate the storefront and, where you choose them or the law permits, provide preferences, analytics, and advertising features. A cookie is a small record stored by your browser. Similar technologies can include pixels and local storage.
Essential technologies
Essential technologies support features such as the cart, checkout, account security, and your consent choices. We use these technologies where needed to provide the service you request. They do not authorize optional advertising collection.
Optional categories
Preference technologies can remember optional settings. Analytics technologies can help us understand how people use the website. Advertising technologies can support campaign measurement or personalized advertising. We explain each installed tool, its purpose, provider, and duration in our current inventory.
Your choices
Use [COOKIE PREFERENCES LINK] to accept, reject, or change optional categories. Where consent is required, we do not activate optional technologies until you choose them. Rejecting optional cookies does not prevent access to the shop, cart, or checkout.
You can withdraw a choice through the preference panel. You may also manage cookies in your browser. Blocking essential cookies can affect checkout or account features. Where applicable law requires it, we recognize supported privacy preference signals for relevant opt-outs.
Cookie inventory
Our current inventory appears at [COOKIE INVENTORY LINK]. It identifies each tool's name, provider, purpose, category, duration, and relevant data transfer information. We update that inventory when our installed tools change.
More information
Our Privacy Policy explains related personal information practices and rights. Contact [PRIVACY EMAIL] if you have questions.
Inventory fields for the team
|
Tool or cookie |
Provider |
Purpose |
Category |
Duration |
|
[ACTUAL NAME] |
[PROVIDER] |
[ACTUAL PURPOSE] |
[ESSENTIAL OR OPTIONAL CATEGORY] |
[ACTUAL DURATION] |
|
[ACTUAL NAME] |
[PROVIDER] |
[ACTUAL PURPOSE] |
[ESSENTIAL OR OPTIONAL CATEGORY] |
[ACTUAL DURATION] |
Replace the inventory fields with the installed tools before publication. List their real durations rather than using a generic cookie list.
19 Email and SMS Terms
Suggested page: /pages/email-sms-terms. Effective date: [EFFECTIVE DATE].
Email messages
If you subscribe to Baraqen email marketing, we send product updates, routine guidance, and offers according to your choices. You can unsubscribe using the link in each marketing email or by contacting [SUPPORT EMAIL]. We apply requests within the period required by law.
We may still send messages needed to manage an order or respond to a request, such as receipts, delivery updates, or return information. We do not use those messages to bypass your marketing choices.
Text messages
If you separately opt into our text program, Baraqen may send recurring marketing texts to the number you provide using automated messaging technology. Message frequency varies with the program and your preferences. Message and data rates may apply according to your mobile plan.
Your consent to marketing texts is not a condition of buying a product. Reply STOP to stop marketing texts or use the unsubscribe method in the message. Reply HELP for assistance, or contact [SUPPORT EMAIL]. A confirmation of your opt-out may follow. The program depends on supported mobile services, and delivery can be delayed or unavailable.
Contact and information
The sender is [LEGAL ENTITY NAME], trading as Baraqen, at [BUSINESS ADDRESS]. Contact [SUPPORT EMAIL] or [SUPPORT PHONE]. Our Privacy Policy explains how we handle your contact details and consent records.
Consent wording for the forms
Email checkbox
I agree to receive Baraqen product updates, routine guidance, and offers by email. I can unsubscribe at any time. [LEGAL ENTITY NAME], [BUSINESS ADDRESS]. Contact: [SUPPORT EMAIL].
SMS checkbox
I agree to receive recurring automated marketing texts from Baraqen at the number I provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. [LEGAL ENTITY NAME], [BUSINESS ADDRESS]. Contact: [SUPPORT EMAIL].
Use separate, unchecked choices for email and SMS. Confirm that STOP, HELP, unsubscribe links, and consent records work in the selected messaging system before publishing these terms.
20 Subscription Terms
Publish this page only if Baraqen offers recurring delivery. Suggested page: /pages/subscription-terms. Effective date: [EFFECTIVE DATE].
How recurring delivery works
When you choose a Baraqen subscription, you authorize recurring charges for the products and interval you select until you cancel. Before you complete enrollment, the purchase screen shows the product, quantity, recurring product price, discount if any, delivery interval, shipping charges, taxes, and renewal terms.
Your confirmation and account show your selected plan and next scheduled order or charge. A single purchase does not create a subscription.
Payment and delivery
We charge your selected payment method according to the schedule shown in your subscription. Each recurring order includes the shipping charges and taxes disclosed for that order. Any introductory offer explains the price that applies after the offer ends.
If a payment fails, we may contact you to update the payment method and explain the retry process. We do not add undisclosed fees. Delivery depends on the current product availability and the address you provide.
Manage or cancel
Use [SUBSCRIPTION MANAGEMENT LINK] to change, skip, pause, or cancel the options your plan supports. You may also contact [SUBSCRIPTION SUPPORT EMAIL] for help. Cancel before the next scheduled charge to stop that recurring order. We show any necessary processing cutoff and local time clearly in your account and before enrollment.
Cancellation stops future recurring charges. If a charge or shipment has already processed, contact us promptly. The Returns and Refunds Policy and applicable legal cancellation rights govern that order. We confirm cancellation and do not require you to buy again to end the plan.
Changes
If we change a recurring price, interval, or another material term, we provide the notice required by law and a clear way to cancel before the change takes effect. We obtain new consent where the law requires it. We do not treat a customer's silence as new consent where affirmative consent is required.
Your rights
These terms do not limit mandatory rights concerning recurring payments, cancellation, refunds, or unauthorized charges. Contact [SUBSCRIPTION SUPPORT EMAIL] with questions.
Purchase option wording
Recurring order disclosure
Recurring delivery every [INTERVAL]. [PRICE] [CURRENCY] per order, plus [DISCLOSED SHIPPING AND TAX TREATMENT]. Renews automatically until cancelled. Manage or cancel at [MANAGEMENT LINK] before [ACTUAL CUTOFF].
Use the actual selected interval, price, and charge timing in this disclosure. Keep it beside the recurring-order choice and in the confirmation.
21 Product Safety and Incident Reporting
Suggested page: /pages/product-safety. Effective date: [EFFECTIVE DATE].
Use your product as directed
Read the label and product directions before use. Apply only to the areas the product identifies. Observe the stated precautions, storage directions, and any expiry or period-after-opening information.
Avoid direct contact with the eyes unless a product specifically allows it. An eye-area cosmetic still requires care around the eye itself. Keep products out of the reach of children. Follow any product-specific patch-testing directions.
If you experience a reaction
Stop using the product if you experience a reaction. Seek appropriate medical assistance if needed. Contact [SAFETY EMAIL] so we can assess the report and help with the next steps.
Useful details include the product name, batch or lot number, purchase date, what happened, when you applied the product, and photographs if you choose to provide them. Do not send more medical information than you are comfortable sharing. Our Privacy Policy applies to the information you provide.
How we handle reports
We record and assess product-safety reports, arrange appropriate investigation, and make regulatory reports where the law requires them. Your report does not remove any consumer rights or require you to give up another reporting route.
Contact
Product safety: [SAFETY EMAIL] and [SAFETY PHONE]. For routine order support, use [SUPPORT EMAIL].
22 Claims and Certification Information
Suggested page: /pages/claims-and-certifications. Effective date: [EFFECTIVE DATE].
How we present product claims
Our product pages identify the cosmetic purpose and benefits we can support for that product. When we publish a numerical result, we provide the relevant study details, including the tested formula, participant count, time period, use, and type of measurement.
Ingredient research can explain an ingredient's role. It does not by itself establish that a finished Baraqen formula produces the same result. Consumer opinions describe participants' experience. We identify them separately from instrumental measurements or clinical evaluations.
Certifications
We display a certification only where it applies to the product, ingredient, facility, or business we identify. The certification description explains that scope. A certification for one ingredient does not automatically certify the whole formula.
Cosmetic notification or registration does not by itself mean a regulator approves or endorses a product. We do not use a regulator's name as an approval badge for an ordinary cosmetic.
Questions
Contact [SUPPORT EMAIL] if you would like more information about a claim or certification. Include the product name and the claim you are asking about.
23 Accessibility Statement
Suggested page: /pages/accessibility. Effective date: [EFFECTIVE DATE].
Access to Baraqen
We want customers to find product information, place orders, and obtain support through Baraqen.com. We work to improve readability, keyboard use, clear form labels, and the compatibility of our storefront with assistive technology.
Our ongoing review uses recognized accessibility guidance, including WCAG 2.2. This statement describes our approach and does not claim that every part of the website has completed an accessibility audit.
Get help
If a page or feature prevents you from accessing information or completing a task, contact [ACCESSIBILITY EMAIL] or [ACCESSIBILITY PHONE]. Tell us which page and task caused the problem. If useful, include the browser or assistive technology you used.
We will work with you to provide the information or support you need through an accessible route. Service hours: [SERVICE HOURS AND TIME ZONE].
Third-party services
Some functions use outside services, such as payment or tracking tools. Let us know if you encounter a barrier in a service connected to your Baraqen order so we can help and raise the issue with the provider.
24 Optional First Order Product Guarantee
Publish only if Baraqen adopts this additional offer. Suggested page: /pages/product-guarantee. Effective date: [EFFECTIVE DATE].
Our first-order offer
For your first purchase of a qualifying Baraqen formula from Baraqen.com, you may request a product refund within 30 calendar days after delivery if the product does not suit you. This offer covers one opened unit of each qualifying formula in that first purchase.
Qualifying products are [ELIGIBLE PRODUCTS]. The guarantee refunds the price you paid for the eligible product, including applicable refundable product taxes. Original shipping charges are outside this voluntary offer unless the published promotion or applicable law requires their refund.
How to request it
Email [SUPPORT EMAIL] with your order number, product name, and request within the 30-day period. We explain whether a return is needed. If we require a return under this offer, we provide a prepaid return method.
We issue an approved refund within 7 business days after receiving the required return or confirming that no return is needed, subject to any earlier legal deadline. The bank or payment provider may need additional time to post the credit.
Other returns and your rights
Unused and unopened items may qualify under our standard Returns and Refunds Policy. This first-order offer is additional to your legal rights. It does not restrict remedies for a defect, safety issue, misdescription, or another problem covered by applicable law.
Use First Order Product Guarantee as the offer name. Avoid Risk Free if customers still bear an unreimbursed delivery cost.